FAQ
What is the TomRide TR400?
The TomRide TR400 is a premium electric ATV for riders ages 12 and up, combining powerful performance, advanced safety features, and long-range capability in one platform.
Who is the TR400 designed for?
The TR400 is designed for riders ages 12 and older. It is ideal for families, ranch owners, hunters, outdoor enthusiasts, motocross tracks, and adults looking for a capable electric ATV.
What is the top speed?
The TR400 features four selectable speed modes: 10 mph / 15 mph / 22 mph / 30 mph. Maximum speed is limited to 30 mph.
Can I use the TR400 for hunting?
Absolutely. The TR400 is a great choice for hunters, especially on private land. Since it’s fully electric, there’s no gas smell or engine noise to spook game, so you can move through the property quietly and naturally. With up to ~25 miles of range, you can cover serious ground without worrying about refueling, and the TR400 has plenty of capacity to haul your gear, equipment, or harvest back out. Always check your state and local regulations regarding ATV use for hunting before heading out.
Can parents limit the speed?
Yes. Parents can lock the ATV to the lowest speed setting (10 mph), allowing new riders to gain confidence and experience before unlocking the higher speed modes.
How far can the TR400 travel on a charge?
Range depends on terrain, rider weight, speed, and riding style. The standard 72V 54Ah battery typically provides approximately 25 miles of riding range under normal conditions.
What battery comes standard?
Every TR400 comes standard with a premium 72V 54Ah CATL lithium battery equipped with a Smart Battery Management System (BMS).
What is the optional 31Ah rear backup battery?
The optional 72V 31Ah rear backup battery adds additional riding range and peace of mind. It works alongside the main battery as a second battery system.
Can I add the backup battery later?
Yes. The TR400 is designed to be compatible with the optional 72V 31Ah rear backup battery, which can be added at any time after purchase.
What is the optional 120Ah battery upgrade?
Customers who need maximum range can replace the standard 54Ah battery with an optional 120Ah long-range battery.
How long does charging take?
The standard 72V 54Ah battery typically charges in approximately 7–9 hours. Both batteries can be charged simultaneously using separate chargers.
Can adults ride the TR400?
Yes. The TR400 can accommodate riders up to approximately 330 lbs (150 kg).
What safety features are included?
Four selectable speed modes / Parent speed lock / Hydraulic disc brakes / Brake sensors / LED lighting / Emergency kill switch / Smart BMS / Steel frame / Wheelie bar.
What are the benefits of pre-ordering?
Priority production allocation / Early delivery scheduling / Launch pricing / Complimentary wheelie bar (first batch) / Free delivery within California.
What is the wheelie bar and is it included?
The wheelie bar is a rear-mounted safety accessory. It is included free for customers in the first production batch. Future orders may require purchasing it separately.
Is the $500 deposit refundable?
Yes. The $500 reservation deposit is fully refundable until your delivery window is confirmed.
When is the remaining balance due?
The remaining balance is typically due approximately 30 days before delivery.
Do you ship nationwide?
Yes. TomRide ships throughout the United States. Shipping costs and delivery options vary by location.
Does the ATV arrive assembled?
California launch customers receive free assembled delivery. Most nationwide deliveries require minor final assembly.
Is financing available?
Yes. Financing options may be available through Affirm and other financing partners. Contact info@tomride.com or 949-409-4251.
What maintenance is required?
Electric ATVs require significantly less maintenance than gas-powered ATVs. See tomride.us/maintenance/ for guides and videos.
Is there a warranty?
Yes. The TR400 includes a 12-month limited warranty covering manufacturing defects. Full details provided with every vehicle.
What does ANSI/SVIA 1-2023 mean?
ANSI/SVIA 1-2023 is the primary ATV safety standard in the United States. The TR400 has been tested to comply with this standard.
How can I become a TomRide dealer?
We are expanding our dealer network. Fill out our Become a Dealer form and our team will reach out to you — or contact us directly at info@tomride.com or 949-409-4251.
Do you provide sponsorships?
TomRide reviews sponsorship opportunities for riders, content creators, and outdoor influencers. Contact us with details about your audience and goals.
How do I contact support?
Email: info@tomride.com | Phone: 949-409-4251